Shipping and Returns

Shipping

  • Complimentary shipping on orders of AUD $250 and above to selected destinations worldwide.
  • Flat-rate shipping of AUD $25 on orders below AUD $250.
  • Orders are dispatched from Bali, Indonesia, via DHL Express.
  • International customers are responsible for applicable import duties and taxes, unless otherwise stated at checkout.
  • Pre-order styles are dispatched approximately 3 weeks after purchase.

Returns & Exchanges

Australian Orders

  • Full-price items may be returned for store credit within 14 days of delivery, provided they are unworn, unwashed and in their original condition, minus the $25 shipping fee.
  • Size exchanges are available, subject to stock availability, with a flat AUD $25 reshipping fee.
  • Customers are responsible for return postage to our Australian returns address for change-of-mind returns.

International Orders

  • Due to international shipping costs and logistics, we do not offer discretionary change-of-mind returns or direct size exchanges for orders delivered outside Australia, except where required by applicable consumer law.
  • Where a return is required by applicable law, customers should contact us within the relevant statutory period for return instructions.
  • Customers are responsible for change-of-mind return postage where permitted by applicable law.
  • We recommend reviewing our size guide and garment measurements carefully before purchasing.

Sale & Pre-Order Items

  • Sale items, discounted purchases and pre-orders are not eligible for discretionary change-of-mind returns or exchanges.
  • This does not affect any rights provided under applicable consumer law.

Faulty or Incorrect Items

If your order arrives faulty, damaged or incorrect, please contact us with your order number and photographs of the issue.

We will arrange an appropriate remedy in accordance with applicable consumer law, including a replacement, repair or refund where required. We may not require the item to be returned.

Return Process: