Shipping and Returns
Shipping:
- Free shipping on orders above 250$ Aud (via DHL Express).
- Orders under 250$ are shipped at a flat rate off 11$ Aud.
- Customers are responsible for all import taxes and duties.
- Pre order styles ship approximately 3 weeks from purchase.
Returns & Exchanges:
- Full price items are eligible for a store credit within 14 days of delivery, if returned in original condition.
- Sale items, orders purchased with discount codes, and pre-orders are final sale.
Exchanges:
- We offer size exchanges for a 25$ flat fee, which covers the cost of getting your new size to you from Bali.
Faulty items:
- Faulty items are eligible for a full refund within 14 days of receiving your order.
Return Process:
- Please contact us at hello@onefable.com to arrange your return
